Posted on February 26, 2012 by admin
IT Support Outsourcing on the Rise: Companies looking to Reduce Expenses
Meanwhile, the financial services sector has slowed its spending on outsourced IT services. After the first three quarters of 2011 the sector’s spending accounts for 48% of its total for 2010. Financial sector was not alone in reducing spending. The energy, healthcare and pharmaceutical sectors also experienced falls.
“Outsourcing in the Emea retail sector has risen 600% on last quarter, and 75% year-on-year. This is due to major retail players seeking competitive advantage by adopting high-tech IT solutions and infrastructure upgrades. They are turning to outsourcing providers as a low-risk route to superior technology.”
Reasons for outsourcing IT services
Outsourcing reduces capital and operating costs.
It saves time and provides relief from the administrative tasks involved in employee-related responsibilities. The company can then focus on growth strategies.
In 95% of cases proactive IT support service is better than having internal IT team
Even companies which have internal IT provision often need some extra assistance
Internal IT team may need additional skills or simply more engineering time to implement a new project
IT requires a vast range of skills and internal IT people may not possess all the necessary skills.
Outsourcing IT support services means that the company can concentrate on its core business.
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