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GemCo Case Study

IT Services for Professional Services

Case Study: Oriental Gem CO

The Call Goes out

Gem CO turned to TSI, a VMware VIP Enterprise Partner, to deliver a solution that could meet its needs. As a IT services provider focused on small and medium-sized businesses, TSI was able to bring an in-depth knowledge of current technologies to Gem CO. "We listened closely to understand Gem CO's needs" says a systems engineering manager at TSI. "The VMware platform was a perfect match for the challenges that they were seeking to address."

Using VMware Infrastructure as the backbone for its IT infrastructure, has allowed Gem CO to consolidate multiple single-use physical servers onto just two VMware ESX hypervisors. More importantly, features like VMware HA and VMware Virtual Consolidated Backup give Gem CO higher availability and stronger disaster recovery capabilities. "In our line of business, it's hard to put a specific price on those capabilities," says Mr. Nigam"It's pretty much priceless."

  • Result
  • Reduce disaster recovery time from hours to minutes. "Prior to VMware, it was quite an effort to get three or four servers reinstalled from the ground up—it could easily take six to eight hours," says Mr. Nigam. "With VMware, it's just a matter of uploading virtual disk images in a fraction of that amount of time."
  • Avoid thousands of dollars in hardware costs. "We didn't initially look at the VMware solution from a cost-savings perspective, but it worked out well in that regard," says Mr. Nigam. "If we need a new server, we can just create a new virtual machine instead of having to go and spend another $4,000 on a physical server."
  • Eliminate cooling issues in server room. "VMware Infrastructure 3 allowed us to consolidate seven of our physical servers down to just two," says Mr. Nigam. Gem CO eliminated the cost of training employees in new technologies. With Technology System Integrator, there is a whole team of experts with all sorts of different skills to draw on whenever we need them."

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